Training Courses

OUT100: Outsourcing and the Impact on Internal Controls

CPE credits: 7

Description: Companies intent on shaping the marketplace rather than merely reacting to it must prepare by marshalling and reevaluating their technical and human resources, with an eye toward long-term business goals. This may sound simple and effective, but creating a new corporate paradigm requires that managers move to the next level above their departmental goals. Companies that want to enter new markets face a different set of problems in getting up to speed on that business plan. Thanks to new technologies, executives can divide up their organization's value chains, handle the key strategic elements internally, outsource others advantageously anywhere in the world with minimal transaction costs, and yet coordinate all essential activities more effectively to meet customers' needs. Under these circumstances, moving to a less integrated but more focused organization is not just feasible but imperative for competitive success.

Audience: This seminar is intended for Chief Technology Officers, General Counsels, Chief Information Officers, Chief Security Officers, Controllers, internal and external audit professionals, Human Relations professionals charged with establishing or reviewing the implications of business process reengineering and outsourcing strategies, and professionals who want to learn about more about securing and controlling their organization's decision to outsource any or all of its business operations.

Prerequisites: There is no prerequisite for this seminar.

Objectives: After completing this seminar, participants will be able to address and develop a control strategy encompassing the following issues:

What is outsourcing exactly? How does it differ from downsizing and re-engineering?
What are the risks associated with outsourcing?
What are the effects of outsourcing on organizational behavior?
Outsourcing makes sense when...?
What does outsourcing really buy you?
What are the impacts of outsourcing on internal controls?

Course Outline:

Introduction

Outsourcing Risks

Outsourcing:

IT
Network Operations
IP/VPNs
Intranets
Security
PKI
BI
Messaging
Storage
CRM

Offshore Outsourcing

ASPs or asps?

Examining Outsource Contracts

Outsourcing on the Horizon

Weaknesses/risks Associated With Outsourcing

Impacts o Outsourcing On Organizational Behavior

Outsourcing - Internal Audit’s Role

Dr. Marcella's seminar is based on findings from his book, Outsourcing, Downsizing, and Reengineering: Internal Control Implications, published by the Institute of Internal Auditors.

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